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"Our Asset Reunification Programme safeguards against legal actions, costly penalties and bad publicity. It is also designed to have a positive impact on the client's bottom line."
What is asset reunification? And
why is it important to your organisation?
Unclaimed assets are a significant issue for publicly listed companies, financial institutions and third party administrators. For the Government, for the media and especially for organisations with numerous stakeholders. It is estimated that, in the global financial services sector alone, over USD100 Billion could be tied up in dormant or forgotten accounts, lost securities or uncashed dividends. > more
Several countries, including the US, Canada, Australia, New Zealand, Ireland, and Malaysia have specific laws to handle unclaimed assets, and further countries such as the UK and South Africa are set to adopt similar laws. Under such laws, the government has the power to liquidate and seize unclaimed assets if the organisation holding them does not take adequate steps towards "reunification" - that is, if it fails to locate inactive stakeholders and ensure they are clear about their entitlements.
Furthermore, asset reunification is becoming essential to good corporate governance. It makes sense for a company to be clear about the status of all its assets. Equally, any programme designed to resume contact with stakeholders can act as indirect marketing, with a significant impact on the bottom line.
When does asset reunification become necessary?
Whenever an organisation loses contact with a minor stakeholder, it wastes a major opportunity. Yet doing so is surprisingly easy: people forget to update their addresses, accounts are forgotten completely when people die intestate, and various corporate actions make it unclear of share ownership and dividend entitlement.
If your organisation has been through a merger, acquisition, de-merger, restructuring, share consolidation, de-listing, demutualisation or bonus issue then the chances are it has a stakeholder database in need of reunification. Ongoing demographic trends are also causing breakdowns in communication: for example, as the population ages, so assets are held for longer and traded less actively. In our experience, many organisations pay far too much to maintain dormant accounts.
What asset reunification services
does The Shareholder Partnership offer? And why are they the best
of their kind?
Our Asset Reunification Programme takes the form of one or more campaigns tailored to a specific type of unclaimed asset, for maximum impact. Each campaign involves a dedicated team of experienced researchers to trace hard-to-find individuals, and a highly skilled contact centre staff to inform stakeholders of their entitlements and options, using mail, e-mail, faxes or phone calls. At all times we put the Stakeholder First™, treating them with courtesy, respect and complete confidentiality.
Beyond compliance
Our Asset Reunification Programme is designed to safeguard organisations against future liabilities, legal actions, costly penalties and bad publicity. It is also designed to have a positive impact on the client's bottom line. In our experience, organisations benefit hugely when they do more than simply try to achieve compliance. Accordingly, our contact centre operators are trained to preserve and revitalise the customer relationships our clients have developed through marketing, sales, and investor relations efforts. In every campaign, we aim to generate measurable value and competitive advantage.
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